********** Experience

I am a Vodacom client who was called by elite mobile to offer me a cellphone contract upgrade, however, this was based on wrong/false information. Upon realizing that the information about the product was wrong, I requested an immediate cancellation and a collection of the handset. After months of nagging and chasing the handset was eventually collected. To my shock, today I found out that the erroneous contract upgrade is still in place and I am being billed for a service and handset which is not in my possession. To say that I am upset is to put it mildly, I need this rectified immediately! I can be contacted on ********** and ********** 339.