PY
Penelope Y
1 reviews | Active since Nov 2018
18 Jan 2019, 10:49
********** Customer Service from Vodacom
I had terrible customer service from Vodacom last week Wednesday (the 9th) morning!
I called because I hadn’t received my December invoice and I also wanted to confirm some information on my account
I was assisted by a rather unhappy and unprofessional lady by the name Nombuso Mabaso, I’ve NEVER experienced such ********** treatment from ANY customer service!
I’d like for Vodacom to listen to the phone call recording from that morning and tell me if that’s their standard of customer service
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Replies (1)Vodacom's replyOfficial
18 Jan 2019, 11:04 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2019, 11:04
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
