PY
Penelope Y

1 reviews | Active since Nov 2018

18 Jan 2019, 10:49

********** Customer Service from Vodacom

I had terrible customer service from Vodacom last week Wednesday (the 9th) morning!

I called because I hadn’t received my December invoice and I also wanted to confirm some information on my account

I was assisted by a rather unhappy and unprofessional lady by the name Nombuso Mabaso, I’ve NEVER experienced such ********** treatment from ANY customer service!

I’d like for Vodacom to listen to the phone call recording from that morning and tell me if that’s their standard of customer service

0
Replies (1)
Vodacom
Vodacom's reply18 Jan 2019, 11:04
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team