Horible service

<p>This morning i purchased Data on my Vodacom contract and it deducted twice. the lady i spoke to said there is nothing she can do. How is this possible? at the end of the month if i dont pay will you also accept there is nothing i can do?</p> <p> </p> <p>Further more i requested my contract 2 months ago so i can send my Samsung Galaxy S6 in for my free screen repair. I am still wating for my contract and now they will not repair my screen because it is out of warranty? I would like to know how you are going to resolve this problem?</p>