1 reviews | Active since Dec 2011
Hoping to receive a favourable answer
<p>I received great service when called to take up a vodacom portable wifi package. I wonder if im going to receive the same service when asking for a replacement router (free of charge) because mine into water accidently. Please help Vodacom :-) My Account No. I ********** -0 </p>
*Fell into water accidently.
*Fell into water accidently.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Very dissappointed with the response i got, not even an offer to purchase another one. I've been a loyal customer for probably more than 10 years. Here i thought i was a valued customer, clearly i was mistaken.
Very dissappointed with the response i got, not even an offer to purchase another one. I've been a loyal customer for probably more than 10 years. Here i thought i was a valued customer, clearly i was mistaken.
still no response from Vodacom
still no response from Vodacom
Why have i not received a response yet?
Why have i not received a response yet?
Very dissappointed with the response i got, not even an offer to purchase another one. I've been a loyal customer for probably more than 10 years. Here i thought i was a valued customer, clearly i was mistaken.
Very dissappointed with the response i got, not even an offer to purchase another one. I've been a loyal customer for probably more than 10 years. Here i thought i was a valued customer, clearly i was mistaken.