FP
Faizel P
1 reviews | Active since May 2016
07 Jan 2023, 20:10
Hopeless Vodacom
As usual you get the run around as a red VIP customer at Vodacom
Bunch of useless people to deal with
Bought airtime for my wife and 45 min later nothing reflecting
When I call they cut my calls and the. When I do get through they say send an email to *** as it will be expedited and allocated with 10-15 min … I tried calling back and now they closed as email bounces
What a bunch of clowns we deal with in the call centre !!!!!!!
Don’t bother dealing or taking contracts with Vodacom as they useless
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Vodacom's replyOfficial
08 Jan 2023, 11:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jan 2023, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team