Hopeless Call Centre service 16 April 2016

Shocking service is all that has been received from Vodacom today after speaking to no less than 4 call centre agents and still the problem with regards to how their computer system displays my postal address on email invoices exists- it should display the suburb of Cresta and then the City of Johannesburg 2118 but Vodacom's invoice statements put the City before the suburb OR place the City and Suburb on 1 line which is incorrect - the system should store it, email it and print it as per the following generic format:<br> <br> Suburb<br> City<br> Postal code<br> <br> The 4 Vodacom call centre agents spoken to (they did not even check and verify what they sent me on email) and the problem was repeated no less then 4 times!?!?!<br> 1) Abram<br> 2) Nokubonga<br> 3) Lesego<br> 4) lesego's supervisor Bongi - a reference number S3-GS02X-X1925 (turnaround 48 hours) was issued.<br> <br> I have spent no less than 2 hours today 16 April 2016 on the phone to 111.... and they all argued with me on how MY postal address should be captured....<br> <br> Why don't the agents check the paperwork before sending the paperwork in electronic format to a customer???<br> <br> Hope to hear from you on when the computer system and printing / emailing will be corrected