AO
Amanda O

1 reviews | Active since Sept 2016

14 Mar 2018, 12:19

Hopeless and appalling service from Vodacom

Yet again, Vodacom easy to take money off debit order, however after quering they just don't even make an effort to respond. Why I still tolerate being a loyal Vodacom customer I don't know. Really considering to change to Telkom.

0
Replies (1)
Vodacom
Vodacom's reply14 Mar 2018, 13:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team