ZJ
Zanele J

1 reviews | Active since Dec 2010

05 Nov 2017, 13:38

Hopeless

Have been a contract customer for the past 6-7 years with Vodacom but I have had it. Vodacom is totally ridiculous and pathetic I must say and please DO NOT bother to respond to this. I spoke to the cancellation dept and the gentleman I spoke to was very happy to advise me that I must just cancel the contract I have and pay the penalties, I am taking your advise Zweli because I am sure you're also sick and tired of protecting Vodacom from ripping people off.

0
Replies (1)
Vodacom
Vodacom's reply06 Nov 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team