Hope restored after employees assistance at Vodacom

Item: Vodacom
Rating: 5
Author: Yolanda D

I had lost all hope with Vodacom a few months ago due to some employees. However, my hope has now been returned. The assistance I received from Onthatile Moloto and Refilwe Moete at your Brooklyn Vodacom shop in Pretoria was outstanding. Both of them explained everything to me with so much patience and helped me find the plan and phone suitable to my, and my son's needs. Thank you for their impeccable customer service.

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Replies (1)

Vodacom's replyOfficial

07 Dec 2022, 07:46

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Consumer Website Team

Vodacom's reply07 Dec 2022, 07:46

Official

Dear Customer,

We are glad to hear of the service that you received.

Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.

Regards

Consumer Website Team