HB
Humaira B

1 reviews | Active since Jul 2020

20 Jun 2025, 19:06

Hope at long last at vodacom

This isnt for the whole of vodacom. This post is to say thank you to 1 person I have been from pillar to post with vodacom I lost income I almost missed exams and among the already stressful journey of completing my LLB I found myself battling heavy with wifi. No one could assist I am so so glad I somehow found myself calling and speaking to a gentleman Ntokozo Sibangela... I huge thank you. You are the reason I stayed with vodacom asmuch as I wanted to move. You give us hope in a place where customer care lacks you bring about cer*****y and show you carry. You stayed 2 hours after your shift to ensure that I recieve connectivity for my exam tomorrow. Thank you so so so much. Vodacom need more people like you

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Replies (1)
Vodacom
Vodacom's reply21 Jun 2025, 11:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team