JV
James V
1 reviews | Active since Aug 2011
21 May 2020, 12:14
Hooked *****
Hooked subscription I didnt subscibe to. I managed to unsibscribe. But lost how many R10's on a daily basis. Please contact me to fix this.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
21 May 2020, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 May 2020, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
JV
James V's updateReviewer Update
21 May 2020, 15:08Marlin phoned me from Vodacom and helped me resolve the issue. Thank you very much!
JV
James V's update21 May 2020, 15:08
Reviewer Update
Marlin phoned me from Vodacom and helped me resolve the issue. Thank you very much!
Vodacom's replyOfficial
21 May 2020, 15:38Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 May 2020, 15:38
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Best regards,