Honor xd7 TPU COVER

This to Vodacom Head Office and Vodacom shop Century City,Canal Walk Centre.

Me and your client, Miss. Marilyn Lyons, went to your bigger branch Canal Walk Centre get a new cellphone.This happened on Sunday,22 February 2026 the afternoon .There are 2 Vodacom shops in Canal Walk Centre so we chosen the bigger branch.

She was helped Anwar, a sales consultant. Marilyn got the Honor xd7 on contract for R309 p.m. She asked Anwar to migrate all her info from her Oppo A53 to her Honorxd7. He went and asked a white guy to do the migration. The Honorxd7 was sealed when Anwar went and fetch it at the back.

We were told by the white guy that migration will take between one hour to one and a half hours to complete. So he asked for another cell number to contact us as soon migration was complete. So he had her Oppo A53 and the new Honorxd7 with him to do the migration. So we left the branch and do some shopping. The Honorxd7 box was sealed when left the branch to shopping.

After an hour of shopping,we came back to check whether the migration was done and it was. With the collection of both phones, it was found that the Honorxd7 TPU COVER was no where to be found. So the white guy inform Anwar about the issue. Anwar told us not worry, he's going to log a call with Head Office to resolve the issue. He told us,he will not be in on Monday and will be back at work the next day. Today,Marilyn called the branch to remind him and she was told by another staff member that Anwar will be back coming Friday. This didn't sits well with Marilyn and she ask for the manager. She was told that the manager is in a meeting at Head Office. This doesn't make even sense as Vodacom's Head Office is not in Cape Town. It draws the suspicion that someone mess up badly.

Marilyn only asked Vodacom to give her TPU COVER as advertised. Please contact her on *** or ***

Regards