KM
Kagisho M
1 reviews | Active since Jul 2022
22 Jul 2024, 19:35
Honeymoon over!!
When I upgraded my home internet to 30mbps LTE I thought I wouldn’t have problems, I thought wrong. When I get home i only get 10mbps or lower. Vodacom sent me settings to try but it went from bad to worse.
HELP!!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Jul 2024, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jul 2024, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
25 Jul 2024, 12:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Network Department who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Regards
Vodacom Consumer Website Team
Vodacom's reply25 Jul 2024, 12:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Network Department who will be contacting you to offer further assistance.
Regards
Vodacom Consumer Website Team
Regards
Vodacom Consumer Website Team