Honestly the worst service I've ever received!

<p>In this last month I have had the worst series of service at the Vodashop in the Grove Mall</p> <p> </p> <p>So first of all I upgraded my phone on the 11th of June 2016. I upgraded to the Samsung Galaxy S7 edge which is almost R15000, so it was a lot of money on the table. As I was busy upgrading Byron the service man who helped me told me that the sim swop would take up to three to four working days, which was strange because I know it usually only takes a couple of hours. I’ve waited Six days (17th of June) before I decided to go back to the same Vodashop and ask why this was taking so long. That’s where they told me that the sim swop was never even initialized. So after six days I could use my phone (while my only other phone was not working at all).</p> <p> </p> <p>Two weeks after that my phone broke and didn’t get any signal. So on the 5th of July I took it back to the Vodashop, showed them exactly what was wrong. They told me I must take it the Samsung Store that conveniently had its grand opening on the same day. I did exactly that.</p> <p> </p> <p> Today on the 8th of July I went back to Samsung to hear what is the status of my phone. Turns out my motherboard had to be replaced, and they are awaiting the parts. I went to Vodashop to find out if they are able to give me a loan phone or a phone replacement and then the manager told me she would have been able to if I’ve booked it in with them to replace instead of Samsung. But their employee TOLD ME TOO!</p> <p>After that the Manager accused me of dropping my phone or bumping it too hard, because that is the only way the motherboard can break!</p> <p> </p> <p>I was honestly disgusted.</p> <p> </p>