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Tshedza M
1 reviews | Active since Feb 2026
30 Apr 2019, 12:32
Homemark/Afrizone/Vodacom
i would like to know how long does it take for homemark to confirm orders with clients.
So i made an order with Afrizone/Vodacom ,order was approved however it has been sitting on the "pending confirmation" status since the 17th 13days to date. when i call to do follow up,am told that they dont take calls they only do outbound. so for how long does has to wait for an order to be confirmed because i have been waiting for that call?
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Replies (3)
Vodacom's replyOfficial
30 Apr 2019, 14:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2019, 14:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
30 Apr 2019, 14:21Dear Ernest,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Vodacom's reply30 Apr 2019, 14:21
Official
Dear Ernest,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
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Tshedza M's updateReviewer Update
30 Apr 2019, 14:31Thank you . i can confirm that the query has been resolved *****
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Tshedza M's update30 Apr 2019, 14:31
Reviewer Update
Thank you . i can confirm that the query has been resolved *****