1 reviews | Active since May 2016

27 Aug 2020, 09:39

HOMELESS BECAUSE OF VODACOM

I took out a contract with`vodacom & paid it in full. I called to cancel the contract in April and they confirmed cancellation and they blocked the simcards. Today I tried applying for a flat and I was told I owe vodacom. I checked my credit record and it says `I have not been paying for the past 5 months. I am moving to a new province and I cannot get a place to stay because Vodacom has listed for a contract I finished paying and cancelled in April. Please help me I am stranded!!!!!

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Replies (1)
Vodacom
Vodacom's reply27 Aug 2020, 10:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team