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Samkelisiwe N
1 reviews | Active since Aug 2019
28 Oct 2025, 10:54
Home WiFi number ***.
If u want to be bul**** and **** too. Than open a Vodacom home WiFi. I am being bul**** to continue paying for a home router that has no signal . I've called multiple times and promised they have sorted out the internet but its still not working. I than asked to cancel I was told they will be a early cancellation fee. I'm not willing to pay via it is not my problem than they don't have coverage. Yesterday I was promised a manager will call and assist . No one has called . I'm so sock of Vodacom I regret the day I signed up with them . I will also be porting my number .
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Replies (3)
Vodacom's replyOfficial
28 Oct 2025, 13:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2025, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Samkelisiwe N's updateReviewer Update
28 Oct 2025, 14:11I'll wait patiently. Hopefully this time someone will call me with a proper resolution.
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Samkelisiwe N's update28 Oct 2025, 14:11
Reviewer Update
I'll wait patiently. Hopefully this time someone will call me with a proper resolution.
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Samkelisiwe N's updateReviewer Update
29 Oct 2025, 16:50From yesterday I'm still waiting for Vodacom to call me. I've even sent an email to Mariam Cassim the CEO still nothing. I'm laughing because one of their values is maintaining TRUST through ETHICAL conduct 😩😫.
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Samkelisiwe N's update29 Oct 2025, 16:50
Reviewer Update
From yesterday I'm still waiting for Vodacom to call me. I've even sent an email to Mariam Cassim the CEO still nothing. I'm laughing because one of their values is maintaining TRUST through ETHICAL conduct 😩😫.