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Tshepiso H

1 reviews | Active since Nov 2024

12 Apr 2026, 19:25

Home WiFi not working all weekend

I don’t think Vodacom knows the pain of having a full weekend at home without any internet connection. Unfortunately I don’t have airtime to call your call centre. R500 per month is a lot of money to be inconvenienced like this.

0
Replies (3)
Vodacom
Vodacom's reply13 Apr 2026, 07:38
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TH
Tshepiso H's update14 Apr 2026, 19:00
Reviewer Update
3 days later and still no connection you guys! This is abuse and I don’t see how a phone call with you guys is going to solved the issue! I’ve been rebooting and network selecting everyday when I get home from work. Imagine if I worked from home! I’m highly disappointed. As far as I’m concerned this is financial abuse because how could you pay for a service that is not being delivered.
TH
Tshepiso H's update15 Apr 2026, 08:18
Reviewer Update
Day number 4 without Internet at home!