Home router contract
I have upgraded my home router at Mega City Mmabatho, Vodacom, on the17November 2023, it did not connect from day one but visited the shop was fixes on the18th November 2023. On the 1st December 2023 the router did not connect stating [connected (requires log in or authorisation), I have been coming to Vodacom Greystone in Rustenburg from the1st December 2023 till today, I have not been assisted or the mattwrhas not been resolved. I am not getting value for my money. Kindly assist!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
06 Dec 2023, 07:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Dec 2023, 07:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team