LM
LINDELANI M
1 reviews | Active since Jan 2019
01 Dec 2022, 15:20
Home router
I took a home router with Vodacom in April,, Never had any issues till October all of a suddent it runs out of data early wprse in November it stopped working befpre the 15th I took it to 2 dif vpdacpm dealers in pretoria with no help
the 1st one told me my router is unlimited she did resolve the Issue wen I got home still the router was not working, few days after I took it to another Vodacom shop they said I've ran out of data but the funny thing is i cant run out of day and night data at the same time I stayed with no connection till month end and still now I am not connected and wen I Call no1 assist or get Useless TOBI
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Replies (2)
Vodacom's replyOfficial
02 Dec 2022, 07:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Dec 2022, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Dec 2022, 09:21Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the query was resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply06 Dec 2022, 09:21
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the query was resolved. Regards Consumer Website Team
Best regards,