Home Internet not working.... Vodacom has no solution.

10 days later, I still have no network connection. My Home Internet is still not working. I was literally crying today as I had to pay full amount of the contract, something that is not even working? How is that fair? I still have to spend more money buying data and travelling from one Vodacom shop to the next with no solution. I keep receiving multiple calls that offer no solution to the problem, hayi I don't know what I did to deserve such treatment!!!