Home internet not working, again!

Item: Vodacom
Rating: 1
Author: Stephen D

Good Day, there is a problem with my home internet. It says unavailable. Number is ***, 5G 50Mbps. My payment is via debit order so can't be a payment issue? The mobile data in the area is fine and there is signal. Please advise?

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Replies (1)

Vodacom's replyOfficial

07 Aug 2025, 07:54

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Aug 2025, 07:54

Official