MU
Maryke U

1 reviews | Active since Jan 2012

25 Aug 2015, 14:11

HOME BUNDLE POOR QUALITY STOCK

I BOUGHT A LAPTOP FROM VODACOM 4U GREENSTONE WITH A HOME BUNDLE.... THE STOCK THAT I GOT IS SHOCKING.... IT IS VERY POOR QUALITY. I WANTED TO RETURN THIS AS MY SEVEN DAYS ARE NOT OVER. THEY WILL NOT TAKE IT BACK. SAYS ITS NOT THEIR PROBLEM.... THE OWNER OF THIS SHOP. I PHONED VODAWORLD THEY SAY THE OWNER OF THE SHOP MUST HELP ME, I PHONED BACK HE WILL NOT HELP AT ALL.... SHOCKING!!! I AM SURE ITS MY RIGHT TO RETURN THE GOODS.... THE CONSUMER ACT MUST SOMEHOW PROTECT ME...<br> I AM DONE WITH VODACOM, I WILL BE CANCELLING ALL MY CONTRACTS WITH THEM AS THEY GET TO AN END.<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply25 Aug 2015, 16:10
Official
Hello marykecorne ,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM