Hollow Promises

I wrote a complaint on Hello Peter last week about a situation where I had been sent a laptop that turned out to be slower than a commodore 64 and as such I made the call 4 days after receiving it for Vodacom to collect it from me. I was told it would be fetch, but nothing. every month the same thing, phone will collect and then nothing. the last call acknowledged it had not be captured correctly and actually insisted in calling back a week later to check in on the collection, but guest what NOTHING. After using "Hello Peter" Vodacom did make contact and said I would be contacted by a sales agent, well what a lot of hollow promises. Another month, another debit order for something I do not want.