NH
Nazreen H
1 reviews | Active since Mar 2009
05 Aug 2015, 15:31
Holding number after contract cancellation
I requested my contract to be cancelled 2 months prematurely. I paid the cancellation fee on the same day and requested my number be converted to prepaid for porting.<br> I received confirmation but all my port requests are denied.<br> TWO WEEKS TO TRY AND PORT MY OWN NUMBER.<br> Your call center says the number was deleted, then \oops no
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Vodacom's replyOfficial
06 Aug 2015, 09:08Hello nhassan,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply06 Aug 2015, 09:08
Official
Hello nhassan,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team