SR
Shanon R

1 reviews | Active since Aug 2017

01 Dec 2017, 11:55

Holding forever only for call to be dropped

I have been trying to contact vodacom for two days now. After holding for what seemed like forever, i finally got through to a lady named Shaheena who greeted me and when i tried to explain what i need. She dropped the call. This is horrible of them!!

0
Replies (2)
Vodacom
Vodacom's reply01 Dec 2017, 13:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply02 Dec 2017, 11:37
Official

Good Day Shanon Ramdaw,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was addressed.

Regards
RO