ML
Mark L
1 reviews | Active since May 2013
06 Nov 2017, 12:07
Holding for 15 mins
Been holding for 15 mins to report a faulty tower. The lady says her system is slow. I suppose its better than having no system which is where I am at the moment with no cell phone signal at home. Its now 17 mins.
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Replies (1)
Vodacom's replyOfficial
06 Nov 2017, 12:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Nov 2017, 12:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,