Hold on for 30min and hear they are offline

So frustrated with this *********** company, hold on for 30 minutes, choose Afrikaans option (option 4), English woman answer, told her what the problem is after everything she just informed me, we are offline and cant assist, why do you answer the phone is you are not willing to work. Cant wait till my contract is finished to get away from this *********** company.<br> <br> I just need a detailed invoices nothing else how can it be so difficult to work on a Monday morning, I did not asked a difficult question, but hell no that is too much work.<br> <br> I could not log in as all of a sudden my password does not work and the security question is all of a sudden wrong, then you have to phone this *********** company that is too lazy to work.