DV
Dr V
1 reviews | Active since Jan 2022
21 Feb 2024, 14:52
HOAX NUMBERS LOADED ON MY ACCOUNT
vodacom is loading hoax numbers on your account, and adding it to your bill. Please be vigilant. Trying to get my money back for 19 months, with no success. They deducted 6 months of "hoax" money from me, and you can's stop the debit order. PLEASE BE AWARE.
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Vodacom's replyOfficial
22 Feb 2024, 07:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2024, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team