HITTING BRICK WALLS
<p>Conveniently, the Vodacom Cancellations department is not answering the phones after holding for 10 minutes. The Upgrades department answered in less than 1 minute. Not hiding my frustration, the woman in Upgrades was not helpful and eventually gave me a false cancellation email address. Shocking service. I be reversing all debit orders.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Morning Jennifer,
Your matter has been resolved.
Regards,
Cassandra
Best regards,
Morning Jennifer,
Your matter has been resolved.
Regards,
Cassandra
Best regards,
