Hit with a R97 Connection Fee ... for the third time now

Hi, I took about a third contract on my name for my sister in law as she doesn't have a sufficient credit rating.

When I took the second contract in November 2017, I was hit with a R97 connection fee which was not anticipated and after being advised that there wasn't going to be a connection fee charge. This matter was resolved very well by Vodacom and the lady I spoke too said they will put measures in place to prevent it from happening again.

Third contract now and am still being hit with a R97 connection fee ... after confirming with the agent that there are NO other charges other than the R199 and pro-rata charges that need to be paid. Come now Vodacom, as SA's leading Cellular network, I would've expected a matter like this to be resolved a long time ago already!