AH
Alan H
1 reviews | Active since Mar 2017
01 Oct 2023, 12:26
Hijack
Vodacom has hijacked my cellphone and randomly orders me to log on to their network The beeping is so annoying that I am ignoring important messages,
How do I stop this *******?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
02 Oct 2023, 07:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Oct 2023, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Oct 2023, 13:10Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you will need to visit your nearest Vodacom repair/ technical store so that our suport team can take a closer look and assist. You can select the link below to find your closest repair store:
https://www.vodacom.co.za/cloud/contact-us/find-a-store Regards, Consumer Website Team
https://www.vodacom.co.za/cloud/contact-us/find-a-store Regards, Consumer Website Team
Best regards,
Vodacom's reply03 Oct 2023, 13:10
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, you will need to visit your nearest Vodacom repair/ technical store so that our suport team can take a closer look and assist. You can select the link below to find your closest repair store:
https://www.vodacom.co.za/cloud/contact-us/find-a-store Regards, Consumer Website Team
https://www.vodacom.co.za/cloud/contact-us/find-a-store Regards, Consumer Website Team
Best regards,
AH
Alan H's updateReviewer Update
24 Oct 2023, 10:07I did not ask for Vodacom to install the network link. And now you want me, at my expense for time, travel and parking, to go to a branch to sort this out.
Please send me R500 for my expenses to go to the nearest branch.
Please send me R500 for my expenses to go to the nearest branch.
AH
Alan H's update24 Oct 2023, 10:07
Reviewer Update
I did not ask for Vodacom to install the network link. And now you want me, at my expense for time, travel and parking, to go to a branch to sort this out.
Please send me R500 for my expenses to go to the nearest branch.
Please send me R500 for my expenses to go to the nearest branch.