Highway ******* on data

I am told that I will be charged exorbitant rates for an error on Vodacom network. I run my business using the Web. I feel ******** now. I was persuaded to migrate my data services to Vodacom. I.T. issues did not stop you guys from taking money from consumers yesterday. Looks like this is a well planned plot to squeeze the already suffering public for more cash. As it is Africa has about the highest data rates. I see this as a breach of contract. As a member of the financial services industry I have been witness to your ruthlessness, when it comes to defaulting payers. How will we the consumer be reimbursed for your stuff up. A response to this is urgently requested as there is not a single sharp tool in your call centre. I want answers.