Highway *******

I bought R270 worth of Airtime from my Bank Acc via their Vodacom App. Got Confirmation from my bank and from Vodacom( via sms and Email). Balances are reflecting. I then tried to buy Data with the Airtime via the App again. The App says I have insufficient funds. Shocked, I call Vodacom to try and get to the bottom of this. I speak to their agent Linda Skosana who was the most unHelpfull person i have encounted in my life. He tells me that He sees from their system that I have recharged with R270, but amount reflexting R170. I asked him to fix it and he hears that I am freaking out about this. He was so dis-interested in my predicament. As if this happens on the daily with them. I have heard of stories like this, but never has it happened to me. I have with Vodacom for Over 20 yrs and this has made me reconsider changing to another network. Unbelievable Service. Shocking. ******* of rhe Highest order.