1 reviews | Active since Nov 2011
I have a few contracts with Vodacom. (7). Plus, Minus R2000 per month. Went to Bluff Towers Branch, and was treated with the utmost disrespect, asked for help, and was told (not literally), but close enough to go get ********** Not interested. I got visibly upset, asked to see the Manager, was brushed off. I have been with Vodacom since it's inception. To even explain my complaint would take a book, but due to space here, I give one example They cancelled one of my contracts, without my consent. Where did you ever here of something like this, saying no to the money every month, except to coheres me into signing a new contract (Data Contract), 24 months up, but month to month. I phoned in to complain ask explanation, but nothing. Unless sorted to my satisfaction, whatever that may be, I will be moving to another provider. Branding is soo very important nowadays, look at Bell Pottinger and KPMG, World Wide Company's, brought to their knees, With KPMG, the jury is still out. My Beef is Not really with Vodacom, But those who wear their label, front their Name Brand, and make one feel it is all about the Money, and Not Customer Service. Please make this a good one, or I will forever, render you, Mater to Mater
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Shaun,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
As per our telephonic conversation, I will address this matter with the store.
Regards
RO
Best regards,
Good Day Shaun,
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
As per our telephonic conversation, I will address this matter with the store.
Regards
RO
Best regards,
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