Highly satisfied

<p>On Wednesday 03 May 2017 I phoned Vodacom's customer care to help my dad do a sim swap after he had lost his phone a few days earlier. We were assisted by a friendly lady named Busiswa who made the whole verification process quite an easy one and then the sim swap was done. A few minutes later I missed a call from Busiswa who left me a voice message saying that she was able to get hold of the person who found my dad's phone after my dad and I had tried for three days to call his phone without anyone answering. Through Busiswa's help, we were able to get hold of the guy who found my dad's phone and we made arrangements to meet. As I'm writing this message, my dad had found his phone and he's very happy. I was amazed by the extent to which Busiswa had gone to assist us. Her job was to help us with the sim swap, but she went beyond that, and for that we were highly impressed. I would love to express my sincere appreciation to her for such a stunning service and to Vodacom, I say "thumps up".</p>