Highly ****ed OFF Customer

Vodacom had cancelled my contract at the beginning of 2017 without my authorization and it took approximately 3 months for them to resolve it. Once the Vodacom representative called me and assisted he advised to me that my contract will be the same as it was and that it would continue from where it has stopped so the 24 month period will not be affected. For the inconvenience caused Vodacom has provided me with 1 gigg data every month for 12 months. On my existing contract i had R200 airtime and 500megs data which to notice in the past 2months i have stopped receiving my 500 megs data. When i called the Vodacom call centre i was notified on their system i do not receive 500 megs of data and must go into the store where i took out the contract. I went to the store and they advised when Vodacom reconnected my contract they have put me on a new contract which is just R200 airtime and no data which i was not notified oh.

Being a customer i am sick of this issues with Vodacom and the service. The inconvenience i have being put through my time and loss of money with me buying excessive data which is not cheap. I am now the loser.'

Trying to get assistance through the call center doesn't work. Vodacom really needs to assist me in fixing this issue has i am frustrated and sick of Vodacom.