MM
Marjorie M

1 reviews | Active since Feb 2025

12 Mar 2025, 11:19

Highly misleading, worst customer service and ********.

Still no resolution. After my investigation from Mondo Rewards were found valid. Irrational options, that can do huge further damage. Got bill for R7800 after their mistakes. It’s been more than 3 months now. Worst customer service ever. I requested to listen to all recordings, just being ignored. To try and reach them takes hours. This leads to a ******** case against vodacom. Theft, and highly misled. Please see all the reviews I wrote.

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Replies (1)
Vodacom
Vodacom's reply12 Mar 2025, 14:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team