Highly Irate and Cancelling vodacom contracts

i am highly disappointing and irate, due to the incompetence of the vodashop at nelson Mandela square in sandton city and due to all the lies from the store as the manager was of no use and the consultant by the name of Gladys i will now be having six contracts cancelled with in the week, i am so happy that as a General Manager of an Global company, i would never allow this to ever happen to any of my clients. I have been with vodacom from day one 1 , how ever i do own contracts with MTN, Telkom and Cell C with no issues, i Guess they just made six more contracts happen well done. I do have all the recorded calls of my discussion with them yesterday that i will be posting shortly. i have to give an applause where its due, that with the online upgrades i had no problems unfortunately the store is costing the loss of customers as the complaints are endless, i chose to still stay with vodacom in the past whilst knowing others have had issues, i also had a small issue with there upgrade on my s8 last year and chose to stay, but 6 will be cancelled and 1 will stay with them unfortunately. My advise never trust some one that does not know how to take care of client and has no idea of how to manage the store and manage the staff PS: Vodashop owner, please have your staff trained, i assume you do not know the staff you hire