Highly disappointing service from Vodacom Fibre

Vodacom and Hello Peter vodacom consultants does not honor agreements. Vodacom could not help me even thought they only fibre providers in area they told me to cancel my service and I will not be charged and I got a bill for their incompetence.

Now I'm told I wanted to cancel my service. I did not request cancellation vodacom told me to cancel it because you can not help me there is vased difference!

I will not be liable for 30 day notice and paying this month's premium with no service and a pathetic service and no resolution.

When will my account be reviewed and fibre cost be removed from my account as promised.