mm
marili.jordaan marili.jordaan

1 reviews | Active since May 2016

31 May 2016, 16:50

Highly Disappointed with Vodacom - not approved because of No credit record

<p> Highly disappointed in Vodacom.</p> <p>I have no credit record. I app**** for a contract with the sales rep being very positive about my application which has been approved but not for the package I want. He was sure there would be no problem. They sent it for review and let me know today the application cannot be approved for this package.</p> <p>I asked if my dad can sign security (who is a 20 year vodacom customer), the answer was "No, it is only for people who are jobless." This is absurd !</p> <p>Telkom approved my application for the same package. I am a loyal Vodacom Customer who wishes to stay with them ... and find it terrible that I am forced to go to another service provider for no reason.</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2016, 10:15
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team