DR
Delcasse R
1 reviews | Active since Jan 2019
18 Jan 2019, 11:04
Highly disappointed customer
Did not even got my problem resolved, the canceled my contract without even letting me know. Its corporations like this that drains money from consumers and benefiting all the way. IM HIGHLY DISAPPOINTED AND WILL NEVER DO BUSINESS WITH VODACOM AGAIN
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
18 Jan 2019, 11:05 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jan 2019, 11:05
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Jan 2019, 14:28Dear Customer
We tried calling you but no answer. Please be advised that the order was cancelled as the device was discontinued. It would be best to contact our online sales team on ***4 (free call from a Vodacom sim) as they would be best equipped to assist you.
Regards,
Vodacom Consumer Website Team
We tried calling you but no answer. Please be advised that the order was cancelled as the device was discontinued. It would be best to contact our online sales team on ***4 (free call from a Vodacom sim) as they would be best equipped to assist you.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jan 2019, 14:28
Official
Dear Customer
We tried calling you but no answer. Please be advised that the order was cancelled as the device was discontinued. It would be best to contact our online sales team on ***4 (free call from a Vodacom sim) as they would be best equipped to assist you.
Regards,
Vodacom Consumer Website Team
We tried calling you but no answer. Please be advised that the order was cancelled as the device was discontinued. It would be best to contact our online sales team on ***4 (free call from a Vodacom sim) as they would be best equipped to assist you.
Regards,
Vodacom Consumer Website Team
Best regards,
DR
Delcasse R's updateReviewer Update
18 Jan 2019, 14:33I was only made aware of it 8 days later with no feed back whatsoever, i would like to tell you and the rest of SA how pathetic your service delivery. I dont want to hear your sorries i want results
DR
Delcasse R's update18 Jan 2019, 14:33
Reviewer Update
I was only made aware of it 8 days later with no feed back whatsoever, i would like to tell you and the rest of SA how pathetic your service delivery. I dont want to hear your sorries i want results
DR
Delcasse R's updateReviewer Update
18 Jan 2019, 14:35I had to call 5 times to the call center (holding on the line for 20min every time) only to find out myself that it was canceled due to your problem NOT mine
DR
Delcasse R's update18 Jan 2019, 14:35
Reviewer Update
I had to call 5 times to the call center (holding on the line for 20min every time) only to find out myself that it was canceled due to your problem NOT mine