HIGHLY DISAPPOINTED!!

Been a customer at Vodacom from the age of 16 , never had a problem ... TILL NOW !!

Got a wifi contract , in the time we had the wifi we were more without wifi what with and kept logging complaints.

I got a phone call middle October from someone (apparently in higher ups) and they agreed to cancel the contract free of charge . Sent RAM to collect the router the same week and with the simcard mind you.

It's January and I am STILL PAYING for the wifi which I do not have , and no matter what number I call "no one can help me" because it came from the higher ups. BULLS#!T !!

TODAY I got an sms that the number has been changed to prepaid , meaning I have been paying for someone else to use the wifi and they want to charge me outstanding usage cost *** !!

I AM REALLY THINKING ABOUT MOVING PROVIDERS WHEN MY CONTRACTS END