Highly Disappointed

<p>i've been using Vodacom since 2009. i have been happy but lately im highly irritated in the manner which they have been conducting business. seriously this company. i don't know what's wrong with them. i purchased a Sony M4 aqua in 2015, on a contract, at Cellucity outlet. the device didn't work until i complained. after that it didnt allow me to use or link my Gmail account it showed someone else. i complained. Vodacom said it must be a network error.but when i foned customer care at the 1st week of the device not being able to connect to the network, the consultant told me that the imei im giving him is registered to an MTN subscriber. from then it was one problem after another, the phone just went blank and froze when i made calls. i returned it to Vodacom and they brought it back 3 weeks later with the new board.. straight after that the damn thing was worse. the battery drained, i cant use the phone without a charger.</p> <p>ive taken it back now. it's my 3rd compalint and 3rd year between me and this vodacom.</p> <p>why is vodacom selling devices that are faulty to people??? i can't check my emails and conduct my business for another 14 - 21 days while they try to fix that s****. i'm not happy. im disattisfied.</p>