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SB
Shereen B

1 reviews | Active since Jul 2019

27 Jul 2020, 11:38

HIGHER BILL, TWO DEBITS NOW THIS MONTH??? ***

Why are you debiting me now twice this month????? I have been paying R316.11 for months now, this month on the 22nd you debit R348??? WHY IS IT NOW HIGHER AGAIN... AND NOW I GET AN SMS TO SAY YOU GOING TO DEBIT ME R514.98???? IB THE 31ST OF JULY ??? Are you mad???? What are you smoking!

0
Replies (6)
SB
Shereen B's update27 Jul 2020, 11:41
Reviewer Update
There was never a hand set installed, catch a wake up!!!!
my phone got ****** a year ago and I PAID IT OUT OF MY ****** POCKET
SB
Shereen B's update27 Jul 2020, 11:43
Reviewer Update
WHY VODACOM WHY??? WE ALL STRESSED HERE AND NOW YOU MESSING UP LEFT RIGHT AND CENTRE !!!

SB
Shereen B's update27 Jul 2020, 11:47
Reviewer Update
I want this rectified today, this is bull dust!!!!

SB
Shereen B's update27 Jul 2020, 11:51
Reviewer Update
I TOLD YOU 7 MONTHS AGO I WANTED NOTHING FROM YOU, HOW YOU PLAYING WITH MY CONTRACT WITHOUT MY CONSENT!!!

Vodacom
Vodacom's reply27 Jul 2020, 12:01
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team
SB
Shereen B's update27 Jul 2020, 12:12
Reviewer Update
Spoke with a lovely lady named Zenkita, She says she will assist with this mess up.