High pricing contracts
I have been with Vodacom for years and never missed any payments from them however recently I have been trying to upgrade my contract but only to find out that they are high pricing me like I'm a risk to them, an iphone that was R430 on their website and brochures they were quoting me more than R1000 and to top it all they now limited my options, is clearly that I'm not appreciated by them but by other service providers so its better to cut ties because clearly they dont value long relationships.
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Vodacom's replyOfficial
21 Apr 2023, 10:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Apr 2023, 10:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Apr 2023, 18:53Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We acknowledge your comments and views with regards to Vodacom pricings, however the deals that are presented are usually what's available under your credit portfolio. Regards Consumer Website Team
Best regards,
Vodacom's reply21 Apr 2023, 18:53
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We acknowledge your comments and views with regards to Vodacom pricings, however the deals that are presented are usually what's available under your credit portfolio. Regards Consumer Website Team
Best regards,