YD
YazeedD D

1 reviews | Active since Dec 2014

22 Feb 2023, 17:07

High Praise for Employee of Vodacom

It's a very rare occurrence where we as customers appreciate what agents and managers at Vodacom does and how professional some are. The following 2 people in particular I want to highlight whom is Zuziwe Mngadi that displayed such professionalism, calm Etiquette. A true leader amongst a group of people who actually showed real concern for my "rant" regarding my contract issue. Sometimes I wish what we say here can have a literal effect on someone as she has handled my situation as a leader should. I wish her a fruitful future in vodacom and surpass many. Her manager Louis Mqotyana deserves just as much respect as he was very professional and courteous and understood where I am coming from. Kudos to both of you!!!!!!

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Replies (1)
Vodacom
Vodacom's reply23 Feb 2023, 07:35
Official
Dear Customer,
 
We are glad to hear of the service that you received.
 
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
 
Regards
 
Consumer Website Team