1 reviews | Active since Apr 2011
High phone bill yet minimal usage for November 2017
I have been minimalizing my use of Vodacom’s service for month of November. My October bill was around R1800 which is understandable as I did utilize much for October 2017. When I check my balance and airtime yesterday, I am being billed around R1100 for October 2017!! why? I have data remaining, 1.10 GB thereabouts. please can someone from Vodacom email me an itemized billing for October and explain the exorbitant bill please?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team