HIGH LEVEL OF DISHONESTY

<p>My data bundles of the 2 contracts I have with Vodacom keeps on disappearing. Previously it happened on my data bundle contract and Vodacom blamed Microsoft saying that it is the pop-up icon of "free download upgrade to Windows 10" which popped up on my laptop. This is despite me not having downloaded the offer. Since then I bought a WiFi router with another service provider using very little of the Vodacom bundle services.</p> <p>As a result I have been carrying over much of Vodacom data bundles. In the last week of July I had more than 2GiGs of data on my voice contract with Vodacom. On 30 July 2016, I received 3 SMSs from Vodacom, the 1st at 09h04 with the message that I have 204 balance left, 2nd at 09h05 message that I have less than 103 available and the last one at 09h07 message that I have ran out of bundles. My account for the same month has an additional <span style="text-decoration: underline;">+</span> R780 charged for data usage. I am yet to get answer from Vodacom.</p> <p> </p> <p> </p>