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Phokela M

1 reviews | Active since May 2021

23 Aug 2023, 18:27

High definition customer service champion extraordinaire Dineo Molatedi

Dineo Molatedi is start I called Vodapay department needing assist on how to reverse cash sent voucher from Cash express Dineo probed effectively and she patiently given me steps on how to do it then it successful dedicated Dineo Called me to follow up and guided me on how to draw the money using my own bank account which I did then the money was in my bank account yesterday in the evening guess customer service champion extraordinaire Dineo called me today to check if I got my money.... I am internally grateful She is best of the best.

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Replies (1)
Vodacom
Vodacom's reply24 Aug 2023, 07:18
Official
Dear Customer,
 
We are glad to hear of the service that you received.
 
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
 
Regards
 
Consumer Website Team